Healthcare Customer Care Specialist - Inbound & Outbound
Job in
Gainesville, Alachua County, Florida, 32635, USA
Listed on 2026-08-11
Listing for:
Synergistix
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, CRM Systems & Management
Job Description & How to Apply Below
Synergistix in Florida is seeking a Customer Service Specialist to join a high-volume, performance-driven call center serving healthcare professionals, pharmaceutical field teams, and internal stakeholders.
You will manage inbound calls, emails, and CRM tickets from HCPs and field representatives, handle sample requests, orders, returns, and account inquiries, perform outbound follow-ups, document interactions, and escalate issues when needed with accuracy and empathy.
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