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Reservations Specialist – Guest Services & Upsell
Job in
Gainesville, Alachua County, Florida, 32601, USA
Listed on 2026-08-12
Listing for:
Guest-Services,-Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Guest Services, Inc. in Naples, FL is seeking a Reservations Agent to perform all call center functions for reservations, emails, SMS and website chat, handling high-volume activity and delivering friendly service.
You will quote rates accurately, upsell rooms and packages, respond to inquiries, and maintain knowledge of locations, promotions, and policies while posting charges and refunds as needed. The role requires a High School Diploma and strong communication, organization, and
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