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OPS - Museum Visitor Services Rep

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: University Of Florida
Part Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Retail Associate/ Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
Position: OPS - Museum Visitor Services Rep (15-20 hours/week)

OPS - Museum Visitor Services Rep (15-20 hours/week)

Job no: 541181
Work type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Libraries/Museums, Office/Administrative/Fiscal Support
Department:  - NH-VISITOR SERVICES

Classification

Title:

OPS

  • High school diploma or GED.
Job Description:

Why Join Our Team?

Our Museum Visitor Representatives are at the forefront of creating welcoming, engaging experiences for Museum visitors. As one of the first points of contact for guests, Museum Visitor Representatives help set the tone for each visitor’s experience and serve as ambassadors for the Museum and its collections.
Visitor Service Representatives are an important part of the Museum’s front-line visitor experience. They welcome and assist visitors, sell exhibition tickets, answer the multi-line telephone system, and provide support in the Museum Store. They serve as knowledgeable ambassadors of the Museum and help foster a positive and welcoming environment for all visitors.

  • Greeting and assisting Museum visitors in a friendly and professional manner.
  • Selling tickets and assisting with admissions.
  • Assisting customers in the Museum Store.
  • Answering and directing calls through the Museum’s multi-line phone system.
  • Providing information and directions to visitors.
  • Handling cash and point-of-sale transactions.
  • Maintaining a welcoming and positive environment for Museum visitors.
  • Performing other visitor service duties as needed.

This is a part-time, time-limited OPS position with a minimum one-year commitment preferred.
15-20 hours per week shifts are Monday-Saturday 9:00am-5:30pm and Sunday 10:00am-5:30 p.m., Weekend and Weekday availability are required. Training is anticipated to begin in late October 2026.

$17.00 per hour

Required Qualifications:
  • High school diploma or GED.
  • Strong customer service and communication skills.
  • Ability to work a flexible schedule, including weekdays, weekends and holidays.
  • Ability to work effectively in a fast-paced environment and interact positively with a diverse range of visitors.
  • Positive and welcoming attitude.
  • Ability to multitask and work effectively in a fast-paced environment.
Preferred:
  • Experience with point-of-sale (POS) systems.
  • Strong Interest in or knowledge of the natural world.
Health Assessment

Required:

Health Assessment

Required:

No

Advertised: 31 Aug 2026 Eastern Daylight Time
Applications close: 15 Sep 2026 Eastern Daylight Time

The University of Florida is an Equal Employment Opportunity Employer.

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