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Venue Representative -Gainesville, FL

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: Poseidon Music Ltd
Part Time position
Listed on 2026-09-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Event Staff/ Venue Crew
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 15 - 22 USD Hourly USD 15.00 22.00 HOUR
Job Description & How to Apply Below

This is a US based position and the successful applicant will be hired into WORLDS® (Poseidon's US-based partner company).

All offers of employment with WORLDS® are contingent upon clear results of a thorough background check.

Join the WORLDS® Team – On-Site Event Representative

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.

About WORLDS® Shows

WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences. Please visit this webpage for more information about Beautifica 360 in Gainesville, FL https://tickets.change worlds.o...

What You’ll Do
  • Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays, charge devices.
  • Guest

    Experience:

    Greet and check in guests, answer questions, and ensure a seamless audience experience.
  • Merchandise Management: Facilitate sales, and track inventory as needed, report issues, request additional assets and merch as necessary.
  • Event Oversight: Monitor the event flow and quickly resolve any on-site issues.
  • Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
Requirements/Experience
  • Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
  • Strong verbal communication and interpersonal skills.
  • Ability to take initiative and work independently.
  • Comfortable working in a fast-paced, high-energy environment.
  • Reliable transportation to and from the venue.
  • Consistent availability for scheduled dates
Schedule & Commitment

[Saturdays and Sundays
- Afternoon shifts from 10:30am-2:30pm or evenings from 5:30pm-9:30pm]

  • Initial scheduled dates:
    • 10/3/2026 Saturday (afternoon)
    • 10/17/2026 Saturday (evening)
    • 10/24/2026 Saturday (evening)
    • 10/31/2026 Saturday (evening)
    • 11/7/2026 Saturday (afternoon)
    • 11/14/2026 Saturday (afternoon)
    • 11/21/2026 Saturday (evening)
  • Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.
Location:

Kika Silva Pla Planetarium at Santa Fe College: 3000 NW 83 St Bldg X-129, Gainesville, FL 32606

Who You Are
  • A strong communicator who can confidently engage with guests and venue staff.
  • Tech-savvy and comfortable using iPhone apps, including Whats App.
  • Reliable, punctual, and detail-oriented with excellent judgment.
  • A proactive problem solver who stays calm under pressure.
  • A team player with leadership skills, able to direct on-site venue staff when necessary.
Key Performance Indicators (KPIs)

Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You’ll know you’re thriving when:

  • Guest Satisfaction: Audiences consistently report positive experiences and smooth check-ins.
  • Operational Accuracy: Setup, check-in, and breakdown follow all company procedures, with no missed steps.
  • Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
  • Merchandise Management: Inventory is tracked accurately and sales are reported promptly.
  • Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
  • Problem Solving: On-site challenges are handled calmly, with quick and effective resolutions.

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