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Reservation Support Specialist

Job in Gainesville, Alachua County, Florida, 32601, USA
Listing for: PedrosVacations
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Reservation Support Specialist

Remote | Flexible Schedule | Training Provided

About the Role

We're looking for organized, dependable individuals to help clients manage reservation details, schedules, confirmations, and service-related requests.

What You'll Do
  • Assist with reservation requests and confirmations
  • Gather dates, preferences, and important client information
  • Coordinate schedules and time-sensitive details
  • Provide updates and next steps
  • Follow up on pending requests or changes
  • Maintain accurate client records
  • Help with modifications or special requests
  • Support select accommodation, transportation, activity, or itinerary details
What We're Looking For

You may be a strong fit if you are:

  • Organized and detail-oriented
  • Professional in your communication
  • Dependable with follow-through
  • Comfortable managing multiple requests
  • Confident using email and online systems
  • Able to work independently
  • Comfortable researching information
  • Adaptable when plans or availability change

Experience in customer service, hospitality, reservations, administration, scheduling, or client support is helpful, but not required.

What the Role Offers
  • Fully remote work
  • Flexible scheduling
  • Structured training
  • Ongoing team support
  • Access to digital tools and resources
  • Experience in reservations and client coordination
  • Opportunities for continued skill development
Location Eligibility

Applicants must be located in an eligible region, including:

United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.

Hiring Process

Selected applicants will be invited to a live informational meeting covering the company, role responsibilities, compensation structure, training, support, and next steps.

A Q&A portion will be included so candidates can ask questions before moving forward.

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