Field Applications Engineer

What You’ll Do

• New Account Trials & Line Qualification
• Support customers in adopting Cirkla's patented tray technology, a high-performance sustainable alternative to plastic trays
• Visit customer sites during trials and tray testing; observe performance and troubleshoot technical or application-related issues on the line
• Support customers in integrating trays onto their existing lines and equipment; denesting, line speed, pad compatibility, sealing parameters
• Own the shelf-life test end-to-end: ship samples, deliver the technical data package, follow up weekly, and answer QA questions directly
• Proactively identify issues during trials and provide on-site or remote technical resolution
• Ongoing Account Management
• Serve as the primary technical point of contact for all active customers post-conversion
• Conduct regular check-ins and site visits to ensure customers are running Cirkla trays smoothly at their current volumes
• Respond rapidly to line issues, quality concerns, or operational changes at customer facilities
• Track account health indicators
• Technical Liaison & Sales Enablement
• Maintain a live view of trial status across active pipeline accounts
• Capture customer feedback, test results, line performance data, and improvement opportunities
• Document trial learnings and maintain customer technical records
• Coordinate with R&D, production, and quality teams to implement required product or process modifications
• Feed competitive intelligence back to the sales team: equipment in use, incumbent suppliers, objections raised at customer sites

• 3–6 years of experience in technical sales, application engineering, or packaging roles
• Strong understanding of packaging materials, food trays, or industrial packaging applications
• Proven ability to manage ongoing customer relationships, not just close trials
• Strong problem-solving and troubleshooting skills; able to work independently at a customer site
• Good communication skills with the ability to explain technical concepts simply
• Willingness to travel frequently for customer visits and account management across the US
• Hands-on experience with MAP/VSP, overwrap, or fresh protein packaging is a plus

• 401(k) retirement plan
• Health insurance
• Travel reimbursements for work-related travel
• Flexible working hours
• Paid public holidays
• Impact:
  Be a part of the early team of a business that will create a large meaningful impact on the planet while being profitable
• Culture:
  People who are super-driven, grounded and nice to work with!