Data Center Technician L1

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

JD for DCT L1

What we are looking for

Key Roles and Responsibilities

Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. Aligns, fits or assembles component parts, using hand or power tools.

Operates, monitors, maintains, and responds to abnormal conditions in facilities systems.

Systems of responsibility include:

• Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switch gear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities will include wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices.

Areas include:

• Mechanical
• Electrical
• Fire Life Safety
• Building Monitoring and Control

Provides feedback to relevant teams on the effectiveness of existing standards and processes. Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades. Works with relevant teams to track and complete an aggressive preventive and predictive maintenance programme. Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.

Manages systems to avoid unplanned customer‑impacting events. Performs other duties as assigned. Ensures a regular, predictable attendance which is essential to satisfactory performance.

Knowledge, Skills and Attributes

• Understanding of mechanical, electrical, and fire life safety systems used in a data centre environment including electrical distribution and layout, transformers, PLCs, generators, switch gear, UPS systems, STS, ATS, PDU's, chilled water systems, CRAC/CRAH, pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes for fire life safety.
• Current knowledge in industrial safety best practices (lockout/tag‑out, arc‑flash protection, OSHA and state regulations).
• Familiarity with data trending / tracking and analysis and ability to utilize a PC‑based integrated critical monitoring systems.
• Ability to process hands and eye requests as required (tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/removal).
• Demonstrated hands‑on experience installing, maintaining, and troubleshooting large commercial and industrial systems including chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs and pumps, HVAC equipment, CRAC/CRAH, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, double interlock pre‑action systems.
• Excellent communication skills, both written and oral.
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to coordinate, supervise, and communicate with contractors performing maintenance or upgrade work on these systems.
• Ability to operate in a rigorous process‑driven team environment, logically analyze and solve…