Leasing Consultant
Listed on 2026-06-25
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Entertainment & Gaming
Customer Service Rep
Company:
Caliber Living
Position:
Leasing Consultant
Location:
Gainesville, FL
Community:
Crossings
Job Status:
Full-time
Job Type: Non-exempt / Hourly
Compensation: $16 - $18.50 per hour
Reports to:
Community Manager or Leasing Manager
The Leasing Consultant’s primary job is to rent apartments, whether it’s to a new prospect or a current resident. The Leasing Consultant will also be responsible to assist the Community Manager and Assistant Community Manager as directed.
UNIVERSAL COMPETENCIES SERVICEInitiative:
Maintains a proactive and positive mindset; is goal oriented and knows how to get results.
Customer and Quality Focus:
Consistently working for his/her customers and the company; cares about the quality of work and service provided.
Service Safety:
Conducts day to day activities in such a way that safety for self and others is valued and observed; provides safe atmosphere for customers and business partners.
Professionalism:
Demonstrates ethical behavior and honesty at all times.
Level of Dependability:
Maintains punctuality and acceptable attendance record; accepts responsibility for his/her own actions; willingness to adapt to changes in the organization.
Adherence to All Company Policies and Procedure:
Has knowledge of the established policies and procedures and abides by them. Asks the proper party if they don’t know.
Cooperation:
Works well with other associates/departments and collaborates effectively in team situations to improve overall performance.
Cohesion:
Demonstrates concern for and about the customers and works to effectively partner with others to achieve success.
Adaptable:
Creates an atmosphere that supports the open expression of ideas; is open and approachable.
Communication:
Effectively communicates thoughts and concepts in a courteous manner to the position’s direct supervisor; provides helpful feedback when applicable; shows interest and is attentive to the suggestions of others.
Courtesy:
Maintains a personal and professional demeanor that exercises proper behavioral etiquette and looks to encourage and serve both customers and co-associates.
Innovative:
Demonstrates efficiency and creativity; looks for better, faster and more efficient ways of doing things; handles challenges/obstacles with a positive outlook.
Performance:
Exhibits a well-organized and timely approach to achieve desired results; aligns resources to meet the needs of the department; and takes corrective action when necessary.
Fiscal Safety:
Concerned for the financial well‑being of the company by compliance to safety procedure; awareness of liability concerns.
Passion:
Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows desire for success.
Entrepreneurial Spirit:
Exhibits behavior that is consistent with the Vision, Mission and Values of the Company; makes working environment enjoyable for self and others.
Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit.
Visually inspect entire property daily for cleanliness. Inspect and touch up model units.
Process rental applications, obtain required documents, schedule move‑ins and prepare all lease file documents.
Maintain lease files per policy and procedure.
Accurately record traffic from all sources daily.
Convert minimum of 30% total traffic to leases.
Follow up with prospective residents including a phone call within 24 hours and a minimum of two additional follow‑up contacts.
Assist with planning and implementation of community marketing plan to generate traffic.
Outreach marketing visits on a weekly basis. Maintain leads and contacts.
Pick trash up off ground, operate trash compactor when necessary and, if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to resident ready standards.
Document all occurrences which need the…
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