Part-Time Keyholder

• Location 3400 B SW 34th Street,Gainesville, FL, 32608,United States
• Base Pay $15.50 / Hour
• Job Category Dispensary
• Employee Type Part-Time
• Required Degree High school

Description

Fluent Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at  . Follow us on Linked In.

As a Key Holder, you may be the first point of contact for our customers when they enter the store; you will help create the energy and excitement around Fluent products, providing the right solutions andthe knowledge needed for patients to safely use our products. You understand that the Fluent dispensary is dedicated to delivering a customer experience that’s unlike any other.

It starts with you reviewing a doctor’s recommendation. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer.

• Completes opening and closing responsibilities accurately and efficiently and ensures cash handling standards are met and company funds are secured.
• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
• Ability, willingness and competency to open or close the store, conduct daily inventory, receive deliveries, and lock or unlock the dispensary.
• Activate or deactivate the alarms as applicable.
• Conduct batch inventory count
• Distribute and assign cash drawers
• Use available resources efficiently to assess the customer’s health conditions and needs
• Escalate unresolved issues to the appropriate supervisor.
• Assist with delivery’s as applicable
• Record details of each customer interaction and any actions taken
• Follow up on any customer issues requiring additional research
• Ensures a clean and organized dispensary for our patients.
• C on tributes to a positive and inclusive work environment
• Maintain adequate knowledge off the product guide and understand the benefits of Medical Cannabis
• Communicate with Director of Retail Operations, general manager and/or assistant general manager regarding status of issues

• 2 years of previous experience with customer service desired
• 2 years of Sales experience
• Working knowledge of MS Office

Must be a multi-tasker, with the ability to work on several requests simultaneously without losing focus

Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion, and confidentiality are essential attributes

Ability to build good relationships. There will be frequent contact with internal and external people, either face-to-face or by telephone or email.

Teamwork- collaborating with others to improve overall standards of work and service

Excellent written and verbal communication skills

Ability to prioritize and integrate a proactive approach to assignments

Overtly demonstrating a positive, problem-solving attitude during all work hours

This job operates in a professional office…