Billing Specialist

Key Responsibilities

• Support and assist the branch in meeting goals, requests and requirements.
• Maintain policy and procedures manual regarding branch audit requirements.
• Coordinate audit procedures for the branch.
• Process manual municipal and commercial bills.
• Enter new residential accounts and work orders into ERP system.
• Handle customer questions in person and via telephone.
• Process credits and sales adjustments up to the established limit.
• Pick up and sort incoming mail.
• Prepare all month‑end reports, including landfill accrual, commodity, etc., and ensure reports are completed accurately and timely.
• Order and maintain inventory relating to safety and office supplies through ERP system.
• Enter changes to customer accounts or concerns into Trux.
• Assist Collections Department as needed.
• Ensure accuracy of all billing, including roll‑off work orders, and process manual billing accounts into the system.
• For areas with landfill responsibilities: weigh in/out, scale testing, verification of hauling accuracy, and other duties as required.
• Address customer concerns and resolve problems as they arise.
• Maintain a positive attitude and promote corporate image focusing on good customer service, cooperation, employee partnership, clear and positive phone manners, and paying attention to detail.
• Perform other duties and responsibilities as requested by management.

• Associate’s degree or equivalent from a two‑year college or technical school.
• Two to four years of related experience and/or training.
• Equivalent combination of education and experience.
• Proficient in Microsoft Word, Excel, and Microsoft Office.
• Experience with AS400 and Tower preferred.
• Excellent interpersonal skills.

• Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Possess ability to regularly lift/move up to 10 pounds and occasionally lift up to 20 pounds.

• Work in an indoor office environment 95% of the time.
• Noise level is usually moderate.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact my