Clinical Data Management Supervisor

Overview

Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.

Florida licensure in mental health or marriage and family counseling is required within two years of hire in this classification. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within five years of hire in this classification.

A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7;
Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.

Must successfully pass a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required.

This is a grantfundedposition. There is no guarantee of permanent employment.

This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services, Crisis Center.

An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need.

Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained.

This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.

Exudes a positive customer service focus.

Advocates building organizational culture through aligning decisions with the County's core values.

Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation.

Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data.

Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery.

Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff.

Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement.

Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records.

Coordinates data management and reporting to facilitate collaboration with partner mental health agencies…