Physician Appointment Scheduler

Medical Appointment Scheduler

The Cardiac And Vascular Institute is a cardiology practice in Gainesville FL. We are passionate about providing outstanding cardiovascular care to the people of North Central Florida. We are proud to be certified as a GREAT PLACE TO WORK®. We are seeking a medical appointment scheduler in the clinical support department of our practice. This position is located in zip code 32605.

General Summary Of Duties:

Create and modify patient appointment and testing schedules.

Location:

Gainesville

FLSA Status:
Non-exempt

Essential Functions:

• Verifies necessary information and records in the medical record
• Books, coordinates and reschedules patient appointments using Intergy EHR
• Answers questions regarding patient appointments and testing
• Updates profile on patients
• Attends meetings as required
• Cross train in scheduling and check-out.
• Other duties as assigned.

Education:

High School Diploma or equivalent

Experience:

Minimum one year experience in a health care setting. Knowledge of medical terminology is desirable. Intergy experience is desirable.

Skills:

• Skill in operating a computer and copy machine
• Skill in screening and directing calls in a pleasant and expeditious manner
• Skill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison.

Abilities:

• Ability to speak clearly and concisely
• Ability to read, understand, and follow oral and written instruction
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Ability to respond to stressful/emergency situations in a calm and effective manner.

Environmental /

Working Conditions:

Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful eraction with others is constant and interruptive. Some exposure to communicable diseases.

Physical/Mental Demands:
Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Occasional stress from dealing with upset patients and/or emergency situations.