Coordinator Radiology Clerical

Do you want to join an organization that invests in you as a(an) Coordinator Radiology? At HCA Florida North Florida Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

POSITION SUMMARY:

Greets patients in Radiology reception area. Enters outpatient requisitions, monitors patient waiting times, serves as a liaison and advocate for patients, communicates with testing departments, prepares CDs with patient imaging, faxes and charts interpretive reports as needed, assists with scheduling and obtaining outside imaging. Responsible for maintaining all patient files in a manner that is easily accessible. Also manages incoming calls related to Radiology services.

Assists the Radiology Director and performs other duties as assigned. All employees of North Florida Regional Medical Center will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements, Joint Commission requirements, and National Patient Safety standards.

• Answers all incoming calls by the third ring and handles caller’s inquiries whenever possible.
• Redirects calls as appropriate and takes adequate message when required.
• Greets/ directs patients and visitors.
• Accurately identifies patients using 2 patient identifiers.
• Obtain necessary paperwork prior to testing or placing order for imaging exam.
• Maintain and accurately record manually and electronically patient data in information systems and forms.
• Maintain confidential and accurate records of patients.
• Retrieve imaging and lab results as needed for comparison or scheduling procedures.
• Notifies technologists of pending “STAT” exam in a timely manner.
• Contacts physicians/technologists internally & externally when needed.
• Monitors waiting room to avoid long wait times.
• Assist with changing patients into gown prior to procedure.
• Schedules outpatient exams as indicated by department protocol when needed.
• Provide appropriate paperwork/schedule to IOU the day prior to exams scheduled for patients with pre and post recovery needs.
• Processes legal requests for imaging in radiology.
• Works with medical records to provide the necessary documentation for coding.
• Demonstrates a working knowledge of PACS, EMR, and information systems; i.e. retrieve patient medical record, enter an order, access patient report, burn CD of imaging…
• Orders office supplies.
• Performs other duties as assigned.

• High School Graduate / GED
• 1 years experience Required Years of Experience

HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note:
Eligibility for benefits may vary by location.

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic…