Medical Office Coordinator

Description Who We Are

Life South is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our Life South team is dedicated to making sure the blood is there when you or your family is in need.

• Generous Paid Time Off (PTO) plan
• Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days
• Supplemental insurances including life, cancer, accident, and disability
• Access to mental wellness resources and counseling through telehealth
• Free basic life insurance for full-time employees
• Health Savings Account (HSA) with employer match each pay period
• Employer funded retirement plan for vested employees & 403b offered
• Access to wages prior to pay day

• Perform all job functions and maintain permanent records in accordance with the blood center’s Standard Operating Procedures
• Shared weekend on-call rotation
• Ability to draft letters in proper format
• Answer incoming phone calls from donors, staff, and other parties and address and document requests/questions appropriately
• Perform administrative functions for adverse transfusion events
• Receive and process incoming Donor Inquiries
• Training/observation in donor eligibility, donation process and venipuncture
• Entry of donor Human Leukocyte Antigens (HLA) types into database, as received from Cellular Therapy
• Compile Donor Incident list for recruitment
• Coordinate donor records for Legal
• May manage and implement special projects as assigned

• Associate degree, or higher, required
• Administrative and computer experience
• Basic-intermediate computer skills and experience with computer programs
• Ability to train co-workers to perform a task
• Ability to direct co-workers’ daily tasks
• Ability to work independently and handle multiple assignments concurrently
• Detail oriented and possess excellent organizational and communication skills
• Previous blood banking and/or medical background preferred

This is a full-time position. Starting salary range is $19.00-$20.90 per hour. Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace.

The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.

Life South is a Drug-Free and Tobacco-Free Workplace. Life South is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as Life South desires to provide protected veterans priority referrals for open positions.

Life South complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). Life South is an E-Verify employer.

If you require any assistance to complete the application process or during the interview due to a disability, please contact the Life South region where you are applying or call to request an accommodation. Applications may be completed at a Life South facility or mailed to corporate headquarters in lieu of the on-line application process.