Certified Medical Assistant; CMA)

About Medicus Spine & Joint

Medicus Spine & Joint is a patient-focused multidisciplinary healthcare organization providing coordinated care for patients with spine, joint, musculoskeletal, and injury-related conditions.

Our clinics operate with lean, highly accountable teams. Every team member plays an important role in creating an efficient patient experience, maintaining excellent clinical standards, and supporting providers in delivering high-quality care.

We are seeking an experienced and dependable Certified Medical Assistant (CMA) who thrives in a fast-paced outpatient clinical environment and takes ownership of patient flow, clinical preparation, documentation, and provider support.

The Certified Medical Assistant is a key member of the Medicus Spine & Joint clinical team and works directly with physicians, advanced practice providers, chiropractors, specialists, and clinic staff to provide an efficient and professional patient experience.

This is more than a traditional rooming position. Our CMAs help keep the entire clinical day moving.

The successful candidate will be comfortable managing multiple priorities, preparing patients and exam rooms, obtaining accurate histories and vital signs, assisting providers with procedures and documentation, coordinating clinical orders, and anticipating what providers and patients need next.

Because we operate with streamlined clinic teams, we are looking for someone who is proactive, adaptable, organized, and willing to take ownership rather than waiting to be directed from task to task.

• Patient Care & Clinical Support
• Greet, identify, and prepare patients for examination and treatment.
• Obtain and accurately document vital signs, medical history, medication information, allergies, chief complaints, and other required clinical information.
• Prepare patients and examination rooms for physicians, advanced practice providers, chiropractors, and visiting specialists.
• Assist providers during examinations, treatments, and approved inoffice procedures within applicable scope of practice.
• Prepare clinical supplies, equipment, and procedure rooms as required.
• Maintain appropriate infection control and patient safety standards.
• Provide patients with provider directed instructions and educational information within the CMA's authorized scope.
• Patient Flow & Clinic Operations
• Actively manage patient flow to help providers remain on schedule.
• Monitor exam rooms, patient readiness, and provider progression throughout the clinical day.
• Anticipate bottlenecks and communicate with the appropriate team members before delays significantly affect the schedule.
• Prepare for upcoming patients by reviewing schedules and identifying relevant clinical needs.
• Turn over and prepare examination and treatment rooms efficiently.
• Maintain appropriate clinical inventory and notify the appropriate team member when supplies require replenishment.
• Support other clinic functions when necessary to maintain efficient operations.
• Provider Support
• Anticipate provider needs throughout the clinical day.
• Ensure required patient information and documentation are available for the provider.
• Assist with clinical documentation and workflow as permitted.
• Coordinate provider directed orders, referrals, diagnostic testing, prescriptions, and followup requirements according to established procedures.
• Communicate clinical information to patients as directed and authorized by the treating provider.
• Help ensure provider orders and next steps are appropriately documented and routed.
• Documentation & EHR
• Enter accurate and timely information into the electronic health record (EHR/EMR).
• Maintain complete and organized patient documentation.
• Review charts for missing or incomplete information.
• Properly route messages, clinical requests, results, and documentation to the appropriate provider or team member.
• Maintain patient confidentiality and comply with HIPAA and company privacy requirements.
• Quality, Safety & Compliance
• Follow established clinical policies, procedures, and provider protocols.
• Maintain clean, organized, and properly stocked clinical areas.
• Follow infection prevention and OSHA requirements.
• Protect confidential patient information.
• Recognize issues outside the CMA's scope of practice and appropriately escalates them to a licensed provider.
• Participate in clinic quality, safety, and process improvement initiatives.

Our strongest CMAs understand that excellent clinical support is both patient-focused and…