Ops Health Educator

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Requisition No:884702

Agency:
Department of Health

Working Title:

OPS HEALTH EDUCATOR -

Job posting category OPEN – OPS HEALTH EDUCATOR

The OPS-FOCUS Patient Navigator/Disease Intervention Specialist is dedicated to addressing multiple public health epidemics. This position provides critical support to individuals diagnosed with HIV, Hepatitis C, Syphilis, and those affected by the opioid epidemic, primarily through the hospital's Emergency Room (ER) department. The Navigator focuses on conducting linkage to care, ensuring that positive patients have access to necessary healthcare services, and facilitating the coordination of initial appointments.

They will provide counseling, testing, and linkage services while collaborating with hospitals and community resources to optimize patient access to care.

Contact infected individuals to inform, educate, and conduct interviews regarding the diseases they have acquired, gathering pertinent information, and documenting all interactions.

Conduct linkage to care for newly diagnosed and re-engaging patients, ensuring referrals to supportive and medical services, particularly through the Florida Department of Health (FDOH).

Provide targeted outreach to patients who are lost to care through mailing and phone calls to facilitate their return to healthcare services.

Assess and address barriers to care, including transportation issues, mental health challenges, and substance use, working collaboratively with patients to mitigate these obstacles.

Follow up on outstanding patient results to ensure timely care and treatment.

Complete all necessary patient documentation accurately in STARS and MERLIN and perform data entry for patient care.

Collaborate with Emergency Department staff to facilitate patient testing and maintain program continuity.

Maintain relationships with referral sources and community-based services to enhance patient access to resources.

Exhibit unconditional positive regard towards patients, focusing on exceptional customer service in all interactions.

Ensure compliance with hospital policies, HIPAA regulations, and business agreements between FDOH and Emergency Department Staff.

Support linkage to care services for positive patients resulting from increased HIV, HCV, and Syphilis tests.

Develop and implement linkage to care pathways for patients with HIV, HCV, and Syphilis in collaboration with hospitals, community partners, and the FDOH.

Must be willing to attend Disease Intervention Specialist Training for a week within 6 months of hire .

Effective interpersonal skills and the ability to communicate effectively in both written and verbal English.

Proficiency in basic computer operations and software applications.

Ability to successfully complete venipuncture, HIV/AIDS 500/501, STARS, Hepatitis C, and DISTA training within six months of employment.

Strong organizational skills and the ability to manage multiple tasks efficiently.

High school diploma required.

Vaild Driver's License

Minimum of 1 year experience working in a professional office setting.

Minimum of 1 year experiecne working with or knowledge of HIV/STD

Minimum of 1 year experience working with health care services

Basic computer operation and software skills

Preferred – BS Preferred

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest

State in the Nation.

Values:

I nnovation:
We…