Senior IT Incident & Problem Manager; ITIL/ServiceNow
Job in
Gainesville, Alachua County, Florida, 32635, USA
Listed on 2026-02-08
Listing for:
Seacoast National Bank
Full Time
position Listed on 2026-02-08
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, IT Business Analyst
Job Description & How to Apply Below
A financial institution in Florida is looking for an IT Service Management Incident Manager to lead their IT Incident Management program. This role requires a strong IT background, with expertise in ITIL processes and hands-on experience with Service Now. Responsibilities include managing major incidents, driving root cause analysis, and ensuring compliance with industry regulations. The ideal candidate will have a bachelor's degree, ITIL certification, and at least 5 years of relevant experience.
Attractive benefits and a supportive work environment are provided.
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Position Requirements
10+ Years
work experience
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