IT Generalist II

Overview

Job No: 538640
Work Type: Full Time
Location: Main Campus (Gainesville, FL)
Categories: Information Technology, Office/Administrative/Fiscal Support
Department:  - RE-INFORMATION SERVICES

Classification

Title:

IT Generalist II

Classification

Minimum Requirements:

A bachelor s degree in an appropriate area of specialization and two years of appropriate experience or an equivalent combination of education and experience.

Minuet System Administration, Security, and Compliance

This Position Is Responsible For The Ongoing Administration, Security, And Compliance Oversight Of The Minuet Intellectual Property Management System. Essential Functions Of This Work Include:

• Serves as the primary administrator for Minuet system configuration, including managed lists, user defined fields, and administrative console tools
• Manages the full user access lifecycle, including account creation, modification, deactivation, security group assignment, and record-level access controls
• Administers record audit tools and supports recurring and ad-hoc litigation discovery and record retention requests
• Works with the Information Security Manager (ISM) in performing risk assessments related to Minuet configuration, integrations, core system changes, and third-party software interfaces
• Manages PKI certificate renewals and secure access for Minuet, NIST, and iEdison
• Provides recurring audit and compliance support for UF Research Foundation (UFRF) and external auditors

This Position Supports The Integrity, Movement, And Synchronization Of Data Within Minuet And Across Integrated Enterprise And Federal Systems. The Role Includes Hands-on Data Management, Automation, And End-to-end Responsibility For System Integrations To Ensure Accurate, Timely, And Reliable Information Flow. Essential Functions Of This Work Include:

• Performs recurring data import/export operations, bulk updates, deletions, and portfolio maintenance
• Maintains data integrity through duplicate record identification, consolidation, and corrective updates
• Administers Minuet APIs and UF-level data integrations, including setup and maintenance of API credentials and email manager accounts
• Oversees end-to-end onboarding of system integrations, including field mapping, testing, deployment, and post-implementation validation
• Monitors system automation, including Sentinel rules and scheduled processes, to ensure continued operation and data accuracy

This Position Provides Ongoing Operational Support For Financial And Reporting Workflows Within Minuet That Are Essential To Technology Licensing, Revenue Distribution And Compliance Reporting. Essential Functions Of This Work Include:

• Supports financial workflows including payables, receivables, payments, invoices, statements, interest calculations and reimbursable expenses in coordination with the Business Office
• In collaboration with the Business Office, produces and maintains recurring financial and revenue distribution reporting, including write-offs, credit memos, and payment plans
• Manages LEDES imports, expense codes, and associated reporting utilities
• In coordination with UF Innovate management and the Business Office, develops, maintains, and updates scheduled and ad-hoc reports

This Position Supports The Sustainability And Effectiveness Of The Minuet System Through User Training, Functional Support, And Continuous Process Improvement. This Role Serves As An Escalation Point For Complex Issues And Ensures That Operational Knowledge Is Documented And Transferrable. Essential Functions Of This Work Include:

• Provides Minuet user training and administrator-level knowledge transfer to ensure continuity of operations
• Serves as Tier-2 functional support, reviewing and resolving user issues prior to escalation to Inteum Support
• Monitors Inteum support tickets to ensure timely follow-up and resolution
• Designs, documents, and maintains standard operational procedures (SOPs) for Minuet and analytics workflows
• Participates in continuous process…