DevOps Engineer

Description

Tower Hill Insurance Group has an exciting opportunity for a talented Dev Ops Engineer who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards.

We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long‑term career in the insurance industry.

Job Type: Full-time

• Utilize agentic AI tools to draft, review, and refine infrastructure code, scripts, and automation workflows.
• Critically evaluate AI-generated outputs for accuracy, security implications, and alignment with organizational standards.
• Assist in maintaining and monitoring CI/CD pipelines, escalating issues to senior engineers as needed.
• Execute routine maintenance tasks for production and testing Kubernetes clusters under guidance.
• Write and maintain scripts to automate repetitive operational tasks, using AI assistance where appropriate.
• Support AWS infrastructure provisioning using established Infrastructure as Code (IaC) patterns and templates.
• Provide Level 1 support for issues reported through the Help Desk.
• Participate in on‑call rotations with support and mentorship from senior engineers.
• Monitor system health dashboards and respond to alerts following documented runbooks.
• Document procedures, configurations, and troubleshooting steps.
• Assist development teams with build and deployment questions.
• Support QA and development teams during release activities.
• Learn and apply organizational standards for Helm charts and Terraform modules.
• Contribute to incident post‑mortems and implement assigned remediation tasks.
• Utilize provided resources to ensure all of Tower Hill’s cloud infrastructure is reliable, consistently available, performant and processes requests successfully and as expected.
• Participate in code reviews to learn best practices and ensure AI‑assisted code meets quality standards.

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or GED required. Bachelor’s Degree in Computer Science or related field preferred.

Minimum of zero (0) to two (2) years of relevant work experience in Dev Ops, systems administration, or related technology field required, including the following:

• Demonstrated ability to effectively use AI coding assistants and agentic AI tools (e.g., Claude, Git Hub Copilot, Cursor, or similar).
• Experience working within the Linux/Unix command line environment.
• Basic understanding of containerization concepts (Docker, Kubernetes).
• Exposure to at least one cloud platform (AWS preferred).
• Foundational scripting skills (Bash, Python, or similar).
• Understanding of version control systems (Git).
  • Knowledge of products and tools for aspects of system management, including backup, network/system monitoring, scripting, automation, and security.
  • Basic Linux server or workstation administration experience (sendmail/postfix (MTA), httpd, lvm, ntp, curl).
  The Following Work Experience Is Highly Preferred
  • Experience with command pipelines, including grek, awk, and sed to create succinct data sets from logs or other output.
  • Experience crafting effective prompts for AI tools to produce reliable, production‑quality outputs.
  • Working knowledge of and hands‑on…