Level 3 Systems Engineer

Benefits

• Certification Compensation Incentive
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We’re looking for a highly skilled and resourceful Level 3 Systems Engineer to join our growing team. If you enjoy solving complex IT challenges, optimizing systems, and leading technical projects, we want to hear from you!

Com Sys is a trusted provider of cutting‑edge technical solutions, committed to delivering excellence in IT services, cybersecurity, cloud infrastructure, and automation. Our team undergoes rigorous training and stays ahead of the curve with the latest technologies. We foster a culture of collaboration, innovation, and customer satisfaction.

• Team:
  Systems Engineering & Support
• Location:
  
  Pompano Beach or Gainesville Florida (not WFH eligible)
• Hours:
  
  Monday-Friday 8-5
• Start Date:
  
  Flexible
• Career Path:
  Level 3 Systems Engineer with potential to progress to Senior Systems Architect, Senior Cloud Engineer

• Comprehensive onboarding program to master our technology stack and services
• Access to senior technical mentorship and collaboration with industry experts
• Ongoing professional development, including certifications and hands‑on workshops
• Opportunities for leadership and strategic project involvement
• Cutting‑edge tools and resources to support innovation and efficiency

• Provide high‑level system administration and support across Microsoft 365, Windows Server, Azure, and network infrastructure
• Lead complex IT projects, including cloud migrations, infrastructure upgrades, and cybersecurity implementations
• Troubleshoot and resolve advanced technical issues involving networks, servers, virtualization, and cloud environments
• Manage and optimize enterprise IT environments, ensuring high availability, performance, and security
• Implement and maintain cybersecurity measures, including next‑gen firewalls (Watch Guard, Sonic Wall, Palo Alto), intrusion prevention systems, and endpoint security
• Develop and execute disaster recovery and high‑availability strategies
• Mentor and cross‑train Level 1 and Level 2 technicians, fostering a collaborative learning environment
• Analyze client pain points, recommend tailored solutions, and enhance IT processes for efficiency
• Maintain and document technical procedures, troubleshooting guides, and IT best practices
• Participate in on‑call rotations and provide timely support for critical incidents

• 5+ years of hands‑on experience in IT systems engineering, MSP environments, or similar roles
• Expertise in Windows Server administration (2016, 2019, 2022) including Active Directory, Group Policy, DNS, and DHCP
• Strong knowledge of Microsoft 365 & Azure (tenant management, security policies, hybrid environments)
• Experience with virtualization technologies, such as VMware, Hyper‑V, and Windows Virtual Desktop (WVD)
• Proficiency in network security and firewall administration (Watch Guard, Sophos, Palo Alto, Sonic Wall)
• Hands‑on experience managing LAN/WAN, routers, switches, and wireless infrastructure
• Strong problem‑solving skills with a root‑cause analysis mindset
• Excellent communication skills and a customer‑first approach

• Certifications in Microsoft, Cisco, VMware, or Watch Guard (e.g., Microsoft 365 Certified, Azure Administrator, CCNP, VMware VCP)
• Experience in IT automation, scripting (Power Shell, Python), and remote monitoring tools (RMM)
• Familiarity with VoIP systems, cloud PBX administration, and hybrid cloud deployments
• Knowledge of redundancy strategies, disaster recovery planning, and high‑availability solutions

At Com Sys, we believe that great IT support is built on strong processes, expert technicians, and a team‑focused culture. We’re committed to helping employees grow their careers through hands‑on experience, mentorship, and exposure to modern IT systems.

If you’re an experienced Level 3 Systems Engineer ready to take on new challenges, work on cutting‑edge technologies, and grow in a dynamic IT environment, we encourage you to apply.