Computer Operator

Job no: 541158
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Information Technology, Veteran's Preference Eligible
Department:  - IT-ICT INFRA COMM TECHNOLOGY

Computer Operator I

Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

UF Information Technology (UFIT) is currently seeking an entry-level Computer Operator I to join Infrastructure and Communication Technology, Single Operations Center, a unit within UFIT.

UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using Hi Per Gator .

Infrastructure and Communication Technology (ICT) is a division of UF Information Technology that
manages the UF Data Center and delivers hosted server, storage, virtualization, database, email, and
related systems, in addition to connecting the University of Florida campuses to the world via high-speed
data, video, Wi-Fi, telecommunications, and VoIP services. This unit also monitors and escalates issues
faced with the university batch processes.

This position is responsible for basic level data center systems operations and will monitor UFIT networking and systems using tools provided. Responds correctly to abnormal conditions and notify on-call support. Follows written and oral instructions for resolving abnormal conditions. Supports with after-hours Help Desk Support and customer calls. This position provides 24 hours/day, 365 days/year coverage via shifts.

• Monitor & elevate the status and operations of computing and networking systems and provided services for UFIT, including Florida Lambda Rail
• Actively monitor and address service requests around key processes/jobs that may require modification or notification according to instructions
• Assist UF Help Desk customers after hours (as needed)

Led by Senior Vice President and CIO Elias Eldayrie, the nine departments comprising UFIT are:
Academic Technology; AI² Center;
Applications, Development, and Integrations;
Business Center;
Customer Experience and Resource Planning;
Data Platform and Analytics;
Information Security Office;
Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using Hi Per Gator . For more information about UFIT and its goals and governance, visit (Use the "Apply for this Job" box below)..

One of America’s all-around best universities, the University of Florida drives future‑making education, eye‑opening discoveries, life‑saving health care, and community‑building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North‑Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2‑hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville).

The beautiful climate and extensive nearby parks and recreational areas afford year‑round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.

Associate's degree; or a high school diploma or equivalent…