Strategic Client Experience Manager — Retention & Growth
Job in
Gainesville, Alachua County, Florida, 32635, USA
Listed on 2026-08-26
Listing for:
AmTrust Financial Services Inc.
Full Time
position Listed on 2026-08-26
Job specializations:
-
Insurance
Job Description & How to Apply Below
AmTrust Financial Services Inc. in Florida is seeking a Client Experience Manager to support Sales, Underwriting and Claims, driving retention and growth by delivering superior service throughout the policy lifecycle.
The CXM will coordinate with internal teams to resolve issues, educate partners, and ensure a consistent AmTrust experience for agents and insureds. You will analyze claims data to identify opportunities for account improvement, onboard agents, and build strong professional
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