Senior Project Manager

Overview

Frankel is a full-service marketing and business consulting agency, and we’re seeking a seasoned marketing project manager to join our Gainesville-based client services team.

We are looking for someone who is highly organized and skilled at effective problem-solving. You’ll need to draw on your experience to anticipate problems, recognize opportunities to realize efficiencies, and minimize scope creep and budget waste. Our Project Management team is customer-focused and results-oriented, and prides itself on dialing in on the details. This role will need to embody and exemplify these qualities and serve as a mentor to more junior team members.

Day-to-day, you will be responsible for managing all assigned client campaigns through the project lifecycle, from initiation to completion. You will scope projects, build timelines, create estimates, and manage budgets and work-back schedules using Kantata, Frankel’s project management system. You will facilitate consistent communication between the agency's Creative, Digital, Project Management, and Brand Management teams to ensure the on-time, on-budget, and on-quality delivery of all campaigns for your assigned clients.

You will also work closely with the vendors/contractors assigned to your campaigns, managing them within scope and budget and ensuring their contributions are executed to the same standards as Frankel’s internal teams.

NOTE:
Only USA-based candidates will be considered for this position. Frankel is unable to provide sponsorship at this time.

• Handles all day-to-day activities and serves as one of the contacts for assigned clients
• Assists with the preparation of client proposals and estimates
• Leads project kickoff meetings, presenting key deliverables, initial Spec Sheets, timelines, and budgets
• Monitors project budgets and schedules daily; keeps track of the progress of clients’ projects
• Catches project scope creep
• Accountable for staying within agreed upon budget and informing all parties of any changes to scope/assumptions/issues that arise
• Manages and updates project work-back schedules
• Identifies and proactively resolves any deliverables that might fall behind schedule
• Manages tactical quality (specs) of all client partner deliverables
• Ensures smooth handoff of deliverables from Creative Services and Digital Services
• Reports on project success criteria, including schedule, budget, and client sentiment
• Works creatively and innovatively to problem-solve and projects without a clearly defined “process” or with unclear deliverables

• Manages and supports multiple concurrent, complex projects and clients
• Serves as the primary point of contact and account lead for some key client accounts
• Responsible for the consistent successful facilitation of project(s) from estimation through launch and maintenance
• Manages project transactions (reviews and adjusts) on a weekly basis to ensure they remain on-time and on-budget
• Schedules, facilitates, and circulates notes and action items for internal check-in meetings
• Gathers project assets prior to the start of a project
• Creates and maintains server files/ folders
• Supports unassigned client projects

• Leads team meetings in the director's absence
• Provides feedback, advice, and guidance to junior team members
• Participates actively in the evaluation, creation, and modification of team processes, templates, practices, and tools
• Delegates tasks and assignments as needed to other team members

• Facilitates estimate development, negotiates with vendors to ensure the best rates, and confirms vendor(s) selection and final production schedules for print and production work
• Hands off print/production-ready files to vendor(s) for production
• Ensures all project outside costs are accurately represented in Kantata
• Ensures all project outside costs are accurately coded and represented in internal billing systems

• Reviews client-facing estimates, scopes of work, and internal estimation documents created by the PMs prior to submitting to the director for approval and input into Kantata
• Manages project pulse reporting
• Trains…