Director, Study Abroad Services & International Risk Management

DIR, Educ/Training Programs

Strategic Leadership and Administration of Study Abroad Services

Direct the Study Abroad Services unit within UFIC and serve as an integral member of the UFIC leadership team.

Provide strategic direction for study abroad and exchange programs in alignment with UFIC and university priorities.

Manage professional staff and student assistants; establish performance expectations, team goals, and operational objectives.

Provide leadership and guidance regarding contracts, master agreements, reciprocal exchange agreements, and other programmatic partnerships.

Identify emerging issues and opportunities and adjust unit priorities and resources accordingly.

International Risk Management, Safety, and Emergency Response

Develop, implement, and oversee policies, procedures, and best practices related to health, safety, security, and risk management for international activities.

Manage a comprehensive travel preparedness, risk assessment, mitigation, and emergency response strategy for university-sponsored international travel.

Establish systems to identify, evaluate, monitor, and communicate risks associated with international programs and activities.

Serve as the primary coordinator for international emergencies and critical incidents involving students, faculty, and staff abroad.

Collaborate with university leadership and campus partners to support incident response, crisis management, and traveler well-being.

Program Development, Campus Partnerships, and Stakeholder Engagement

Work collaboratively with faculty, department chairs, deans, and administrators to develop innovative study abroad and exchange opportunities.

Partner with campus organizations to align study abroad programming with student learning, engagement, wellness, and career readiness objectives.

Build and maintain productive relationships with campus stakeholders and external organizations to support international education initiatives.

Foster awareness of international opportunities and promote participation among students and faculty.

Training, Outreach, and External Relations

Develop and deliver training programs and resources for study abroad directors, faculty leaders, staff, and students.

Serve as liaison with campus offices, including Student Affairs, General Counsel, Counseling and Wellness, Financial Aid, Registrar, Procurement, Research Integrity, Security and Compliance, and other relevant units.

Maintain relationships with governmental agencies, insurance providers, professional associations, and international education organizations to support program quality and risk management.

Policy Development, Compliance, and Operational Effectiveness

Refine and implement policies and procedures governing study abroad, exchange programs, international travel, and risk management activities.

Advance technological solutions that improve student recruitment, advising, application processing, program selection, and service delivery.

Ensure compliance with university policies, legal requirements, accreditation standards, and recognized best practices in international education.

Identify and adapt national and international models of excellence and innovation to strengthen program effectiveness and operational efficiency.

International Travel Registry, Assessment, and Resource Management

Oversee the university's international travel registry and related systems used to document and monitor university-affiliated travel abroad.

Serve as liaison to international medical, security, and travel assistance providers for routine operations and emergency support.

Prepare reports and analyses regarding international travel activity, risk assessments, incidents, and program outcomes.

Assist in developing policies and procedures related to study abroad program budgets and resource allocation in collaboration with fiscal leadership.

Other Duties as Assigned

Engage and integrate programming across UFIC units and university initiatives.

Support grant development, faculty engagement initiatives, and strategic internationalization efforts.

Perform other duties and special projects as assigned in support of university and UFIC objectives.

Expected Salary:
Commens…