Lean Manufacturing Director

Lean Manufacturing Director

The Lean Manufacturing Director elevates CROM's organizational capability by architecting and executing a world-class Job Servicing Facility strategy that drives continuous improvement, operational excellence, safety, quality, and profitability. This role transforms Job Servicing from a support function into a strategically focused lean manufacturing operation that enhances enterprise value, supports organizational growth, and creates sustainable competitive advantages through transformational improvements across all servicing operations.

1. Strategic Manufacturing Leadership

• Develop and execute a multi-year Lean Manufacturing and Job Servicing strategic roadmap.
• Align operational initiatives with company value creation objectives and EBITDA improvement goals.
• Partner with executive leadership to define future-state facility, equipment, workforce, and operational requirements.
• Drive organizational transformation initiatives that improve efficiency, scalability, and profitability.
• Serve as a change agent while preserving and strengthening CROM's culture and values.

2. Operational Excellence & Continuous Improvement

• Establish and implement lean manufacturing principles throughout Job Servicing operations.
• Develop and monitor key operational performance indicators and metrics.
• Improve On-Time-In-Full (OTIF) delivery performance across all servicing functions.
• Optimize conversion costs and reduce waste throughout manufacturing and servicing processes.
• Drive standardization, process improvements, and asset utilization initiatives.
• Partner with operational leaders on equipment optimization, including rent-versus-buy decisions.

3. Financial & Performance Management

• Collaborate with the CFO to develop and maintain executive-level operational dashboards.
• Establish performance metrics tied directly to financial outcomes and enterprise value creation.
• Monitor budget versus actual performance and identify opportunities for cost reduction.
• Develop reporting mechanisms that support Board-level visibility into operational performance.
• Demonstrate measurable links between operational initiatives and EBITDA improvements.

4. Systems & Technology Leadership

• Lead successful implementation and optimization of Deltek MRP and related operational systems.
• Evaluate current business processes and identify technology solutions that improve operational performance.
• Ensure system utilization supports KPI tracking, operational visibility, and decision-making.
• Promote data-driven operational management practices throughout Job Servicing functions.

5. Organizational Development & Cross-Functional Collaboration

• Partner with the Director of Job Servicing, Job Services Manager, and operational leadership teams to align strategic priorities.
• Build strong relationships across regional offices and operating locations.
• Assess organizational capabilities and identify opportunities for workforce development.
• Create training and succession planning roadmaps to support future growth.
• Foster collaboration between operations, finance, project management, and field teams.
• Other duties as assigned.

Essential Requirements

• Strong ability to influence and drive results without direct authority.
• Strategic thinker with a hands-on leadership approach.
• Demonstrated business and financial acumen with the ability to connect operational performance to financial outcomes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to effectively lead organizational change and continuous improvement initiatives.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work collaboratively across multiple departments and geographic locations.
• Ability to adapt and succeed in a fast-paced, growth-oriented environment.
• Demonstrated commitment to safety, quality, and operational excellence.

Minimum Qualifications

• Bachelor's degree in Engineering, Manufacturing, Operations Management, Business, or related field;
  Master's degree preferred.
• Minimum 10 years of progressive manufacturing, fabrication, service operations, or operational leadership experience.
• Minimum 5 years of leadership experience overseeing multi-site operations.
• Demonstrated experience implementing Lean Manufacturing principles and continuous improvement programs.
• Proven experience leading large-scale operational transformation initiatives.
• Experience managing operational metrics including OEE, OTIF, equipment utilization, and cost performance.
• Experience supporting rapid organizational growth, expansion, or integration initiatives.
• Proficiency with ERP/MRP systems and Microsoft Office Suite.
• Valid driver's license with acceptable driving record.

Working Conditions

• Frequent travel to regional offices, facilities, project sites, and operating locations.
• Long or irregular working hours may be necessary to support business objectives, operational initiatives, and implementation projects.
• Participation in company meetings, operational reviews, leadership…