Senior Director, Implementation

Senior Director, Implementation Job Location s

US-FL-Jupiter | US-TN-Nashville | US-TX-Dallas | US-GA-Atlanta

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!

Deposita, an Allied Universal Company, is hiring a Senior Director, Implementation. The Senior Director, Implementation is a commercial operations leader with full ownership of the planning, scheduling, budgeting, and successful delivery of cash recycler implementations for new and existing customers. This position carries direct financial accountability for the implementation portfolio, including project budgets, cost control, and margin performance, and is expected to read, interpret, and act on P&L results as part of daily decision-making.

The Senior Director leads a team of Project Managers ranging from early career to highly experienced and is responsible for developing each of them: building structure, training, and oversight for newer PMs while setting stretch objectives and delegating autonomy to seasoned PMs. This is a fast-paced, high-volume environment with shifting priorities and firm customer deadlines; the leader in this role must solve problems quickly, build repeatable processes where none exist, and hold the team accountable to schedule and budget.

• Own the financial performance of the implementation portfolio: develop project budgets, control costs, monitor margin, and deliver projects within approved budget
• Read, interpret, and act on P&L statements; identify variances, determine root causes, and drive corrective action; present financial results and forecasts to senior leadership
• Establish and maintain financial oversight of inventory and services to ensure effective alignment with client goals and objectives

• Directly supervise multiple Project Managers with varying levels of experience; adapt coaching, delegation, and oversight to each individual's capability
• Build onboarding, training, and development plans for early-career Project Managers; set stretch objectives and expanded ownership for experienced Project Managers
• Communicate project expectations clearly and in a timely fashion; hold team members and contractors accountable for their assigned work; assess staffing needs during the project cycle and recruit as necessary

• Plan and schedule cash recycler installation timelines; define project scope, goals, deadlines, milestones, and deliverables for each implementation
• Identify and manage project dependencies and critical path; proactively manage changes in scope, identify potential crises, and devise contingency plans
• Coordinate manufacturing partners, training partners, third‑party contractors, customers, and Deposita Retail teams to deliver installations that meet customer requirements and are supportable by the Customer Support Centers
• Conduct customer operating reviews depicting implementation progress, support performance, and metrics; determine the frequency and content of status reporting, analyze results, and troubleshoot problem areas
• Partner with manufacturing partners, training partners, customers, and Deposita Retail teams to ensure each installed solution meets customer needs and is well supported by our Customer Support Centers. Success is measured by on-time, on-budget delivery, achievement of Service Level Agreements (SLAs), financial performance of the implementation portfolio, process adoption, and the development and retention of the project management team

• Design, build, and administer the team's Smartsheet environment, including project plans, portfolio dashboards, reports, automations, and cross‑sheet workflows, serving as the single source of truth for implementation status
• Develop, document, and scale repeatable…