Assistant Site Manager

Level: Site Leadership | Hourly Department:
Site OperationsTHE ROLE At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

WHAT YOU'LL OWNRun the day-to-day
- Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.

Build a winning team
- Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.

Coach and develop talent
- Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.

Handle conflict head-on
- Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.

Set the service standard
- Deliver fast, friendly, and flawless experiences — every customer, every time.

Drive performance through the numbers
- Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.

Hold the site independently
- When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.

Keep the wash at peak performance
- Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

WHAT YOU BRING Reliable attendance — you model the standard for the entire team Proven supervisory or shift management experience — you've held a team accountable before

Strong real-time coach — you develop people, not just direct them Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it Operationally sharp — you manage labor, scheduling, and throughput simultaneously

Customer-first mindset even under pressure

Comfortable reading daily metrics and taking action on them Flexible availability including evenings, weekends, and holidays

Background in car wash, QSR, retail, or hospitality is a plus

High school diploma or equivalent;
Associate's or higher in Business is a plusHOW YOU SHOW UP — ECW COMPETENCIES Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.

Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.

Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.

Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.

Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.

Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.

Why El Car Wash Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.

WHAT YOU'LL GETFull comprehensive benefits (Health, Vision, Dental)401(k) with 4% match — yes, free money

Paid time off Parental leave (maternity & paternity)
Tuition reimbursement

Pet insurance

Mental health days

On-the-job training and real career growth FREE car washes
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