Operations Manager

Operations Manager

Gainesville Science Center

Permanent

As a trusted partner, our Public Health mission is to make food systems safer, healthier, and more sustainable. Throughout our global network in 32 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment, and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment.

We are looking for a Operations Manager in 2183 SE Hawthorne Road, Gainesville, FL 32641 USA. Your mission will be to:

The incumbent is responsible for managing a department and providing leadership to departmental supervisors in the activities of their subordinates in compliance with Standard Operating Procedures in the execution of testing client samples. Accountable for department performance, including productivity, quality, cost, and staffing outcomes.

• Experience managing multiple teams or supervisors within a laboratory or operational environment
• Demonstrated success in improving operational performance, including productivity, quality, and turnaround time
• Experience with resource planning, including staffing, scheduling, and workload management
• Strong coaching and leadership skills with a track record of developing supervisors and building effective teams
• Experience leading continuous improvement initiatives or implementing process enhancements
• Ability to analyze operational data and translate insights into actionable improvements
• Experience working in a fast-paced, high-volume, or complex operational environment
• Strong cross-functional collaboration skills, with the ability to partner effectively across departments

• Responsible for the performance and operations of a defined department or functional area within the laboratory
• Leads and manages departmental supervisors and teams to ensure effective execution of laboratory operations
• Establishes operational priorities and allocates resources to meet business objectives and client expectations
• Makes decisions regarding staffing, scheduling, workflow, and resource allocation to ensure efficient and effective operations
• Monitors key performance indicators (KPIs), identifies gaps, and drives action plans to improve overall department performance
• Ensures compliance with quality systems, regulatory requirements, and company policies; partners with Quality to address non-conformances and implement corrective actions.
• Leads hiring, onboarding, development, and performance management of direct reports, building a strong and capable team.
• Supports the development of supervisors, providing coaching and guidance to strengthen leadership capability and team effectiveness
• Drives continuous improvement initiatives to enhance operational efficiency, capacity utilization, and overall department performance
• Partners with cross-functional teams (e.g., Client Services, Quality, Sales, and other departments) to ensure alignment and successful execution of operational and business objectives
• Oversees the implementation of new methods, equipment, or processes within the department, ensuring readiness, training, and successful integration into operations
• Communicates operational performance, risks, and priorities to site leadership, providing updates and recommendations as needed
• Ensures appropriate response to operational challenges, including client needs,…