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Service BDC Manager: Lead Auto CX

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: Southern-441-Toyota-
Full Time position
Listed on 2026-09-28
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service BDC Manager: Lead High-Volume Auto CX

Southern 441 Toyota seeks an experienced BDC Service Manager to lead the Service BDC Department in a fast-paced, high-volume dealership setting. You will coach a team of BDC representatives and oversee daily operations to optimize customer interactions and appointment scheduling.

Responsibilities include monitoring call performance, handling escalations, driving service retention, and collaborating with Service Advisors to maximize revenue and customer satisfaction.

The Service BDC Manager:
Lead High-Volume Auto CX position in the Management & Operations, Sales field is open for applications.

This is an excellent position to take on the Service BDC Manager:
Lead High-Volume Auto CX role at Southern-441-Toyota-.

As a Service BDC Manager:
Lead High-Volume Auto CX, you will play an important part at Southern-441-Toyota- in FL, United States.

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