Account Coordinator

Who is Frankel?

Frankel is a full-service strategic communications firm based in Gainesville, FL, specializing in branding, marketing, and digital strategy. We help organizations connect with their audiences through thoughtful strategy, sharp creative, and measurable results - whether that’s a million-dollar budget or a gumball and a paperclip. We partner with clients across financial services, higher education, healthcare, professional services, and more, and we’re looking for people who love a good challenge as much as we do.

If you’re the kind of person who color-codes their to-do list and actually finishes it, we want to talk to you. This role is perfect for someone early in their career who is eager to learn the ins and outs of agency life – someone who thrives on staying organized amid a dozen moving parts, isn’t afraid to ask questions, and takes pride in the details other people miss.

Job Title:

Account Coordinator

Department:
Account Services

Reports To:

Brand/Account Manager

Location:

Gainesville, FL (Hybrid)

Employment Type:

Full-Time

NOTE:

Only USA-based candidates will be considered for this position. Frankel is unable to provide sponsorship at this time. This hybrid role requires being in the office Tuesday through Thursday, with Monday and Friday as remote days.

The Account Coordinator is an entry-level role that supports both the Client Services team and general agency operations. Working closely with Brand Managers, Account Managers, Project Managers, and the People Operations Manager, this person helps keep client projects organized, deliverables polished, and the office running smoothly day-to-day. Success in this role looks like proactive communication, sharp attention to detail, and a genuine eagerness to learn the tools and rhythms of agency work.

• Support Brand Managers and the Accounts Team with day-to-day client account management and project coordination
• Draft, organize, schedule, and quality-check client marketing communications, including email campaigns and social media content
• Proof client-facing deliverables, including social media calendars, presentations, emails, and other materials
• Assist with development and production of digital deliverables, such as blog posts, social content, website updates, and email campaigns in Hub Spot
• Support campaign execution by maintaining organized assets, tracking deadlines, and communicating project status with internal teams
• Perform QA reviews to help ensure deliverables are accurate, complete, and aligned with client requirements before client review
• Coordinate vendor quotes, draft client estimates, assist with status reports, and help build project schedules
• Organize client documents and ensure materials are accessible and up to date
• Monitor media plans and client budgets, and confirm all project hours are logged in the project management system
• Assist with new business efforts, including RFP coordination, proposal preparation, and research and presentation support
• Participate in weekly check-ins with team leads to review priorities and receive training
• Communicate clearly with Brand Managers and elevate issues or delays promptly
• Pull project hour reports from Kantata and assist with quarterly reconciliation of project budgets and logged hours
• Accurately log hours worked in Kantata to support tracking of time spent on client projects

• Perform other related duties as assigned to support seasonal workload, agency operations, office administration, and cross-team collaboration

• Must reside in or be willing to relocate to Gainesville, FL
• Coursework in public relations, advertising, marketing, or a related field
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Willingness to learn new tools and processes, including Kantata and shared drive systems

• You have prior experience or an internship with a marketing, PR, or advertising agency
• You’re already comfortable with tools like Hub Spot or project management platforms

• Medical, dental, and vision coverage, with Frankel contributing toward the cost of your plan
• 401(k) with a…