Manager, Quality Compliance

A Brief Overview

The Quality Assurance & Compliance Manager will oversee all aspects of quality operations at a high-volume manufacturing facility. This role ensures compliance with regulatory standards, internal specifications, and customer expectations by managing quality systems, compliance programs, and continuous improvement initiatives. The position requires leadership, strategic alignment with business objectives, and the ability to foster a high-performance culture within a regulated manufacturing environment.

• Lead, mentor, and develop the QA team; align quality objectives with business goals and regulatory requirements; serve as a key member of site leadership influencing cross‑functional decision‑making.
• Manage investigations (NCPs, deviations, CAPA), change control, plant procedures (Level I-III), and annual product reviews. Ensure effective governance of quality systems.
• Lead internal audit program, act as site contact for external audits (customer/regulatory), ensure audits (Internal & external)/regulatory inspection readiness, prepare responses, and drive sustainable CAPA implementation.
• Maintain compliance with FDA, GMP, ISO, and other standards; monitor/report KPIs (CAPA effectiveness, audit scores, complaints, training); present updates to leadership and stakeholders.
• Oversee calibration, quality training (onboarding, cGMP, role‑specific modules), and complaint handling investigations with trend analysis.
• Champion Lean, Six Sigma, and other quality methodologies; identify systemic issues and implement preventive/corrective actions to enhance efficiency.
• Support corporate initiatives related to quality and compliance.
• Collaborate with cross‑functional teams to resolve product integrity issues.
• Participate in strategic projects, including systems upgrades and policy harmonization.
• Represent the facility in corporate, customer‑facing or external quality forums.
• Travel up to 10-15% for audits, training, and corporate meetings.
• Some duties may vary slightly by location.

• Bachelor's Degree in Chemistry, Engineering, Life Sciences, or related field;
  Master’s (Preferred)

• 7-9 years of progressive QA experience in regulated manufacturing (OTC, pharma, cosmetics, personal care) with 3+ years in leadership. (Preferred)
• 7-9 years of FDA regulations, GMP, ISO standards, electronic QMS platforms. (Preferred)
• 7-9 years proven success leading audits, managing CAPA, and driving compliance initiatives. (Preferred)
• 7-9 years communication, analytical, leadership, and problem‑solving abilities. (Preferred)

• Deep understanding of FDA, GMP, ISO, and related compliance frameworks. (High proficiency)
• Ability to oversee CAPA, deviations, audits, training, calibration, and complaint handling. (High proficiency)
• Ability to mentor, coach, and foster high‑performance culture. (High proficiency)
• Skilled in preparing for, leading, and responding to external/internal audits. (High proficiency)
• Apply CI methodologies to reduce risk and enhance efficiency. (High proficiency)
• Root cause analysis, trend analysis, and data‑driven decision‑making. (High proficiency)
• Clear, persuasive communication across functions and with stakeholders. (High proficiency)
• Ability to prioritize, manage timelines, and deliver cross‑functional quality initiatives. (High proficiency)

• Auditor certification (ASQ CQA, ISO Lead Auditor) (Preferred)

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.