Sonny's BBQ Restaurant Manager - Gainesville

Restaurant Manager – Gainesville, FL

The iServ Group, a licensed franchisee of Sonny’s BBQ, is seeking an experienced Restaurant Manager to lead a high‑volume, full‑service location. The role requires on‑site leadership and a hands‑on approach to front‑and back‑of‑house operations.

• Lead and develop a team of 25–40 hourly employees, including training, scheduling, and coaching.
• Manage day‑to‑day restaurant operations, ensuring both front and back of house run smoothly, consistently, and in brand alignment.
• Control food and labor costs, monitor waste, and seek continuous improvement in people retention and guest satisfaction.
• Maintain high standards of food quality, cleanliness, speed of service, and overall guest experience.
• Communicate clearly with upper store management, team members, and guests, handling feedback and fostering a positive workplace.
• Partner with General Manager and senior leadership on performance reviews, promotions, and internal growth opportunities.
• Prepare monthly financial objectives by analyzing forecasts, trends, and variances; submit and monitor P&L performance.
• Ensure compliance with all required licenses, posters, documentation, and safety equipment; maintain safe and organized work areas.
• Conduct bi‑weekly inventory, communicate with vendors for food orders, and manage staffing levels in accordance with budget guidelines.
• Adhere to the ISERV GROUP’s mission and values, ensuring all team members understand and practice them.
• Handle all aspects of daily operations, from opening to closing, while meeting customer service and safety expectations.

• Minimum 2 years of full‑service restaurant management experience (front and back of house) in a high‑volume environment.
• Comfortable working in a fast‑moving setting that balances hustle with structure and accountability.
• Proven coaching ability, conflict resolution skills, and a track record of building low‑turnover cultures.
• Strong communication skills with both management and hourly team members.
• Basic math proficiency, schedule reading, and familiarity with POS, email, and simple reporting systems.
• Availability to work nights, weekends, and holidays as required.
• Valid driver’s license, reliable transportation, and successful driver insurability check.
• Must submit and pass a background check.

• Prior BBQ or meat‑focused restaurant experience.
• Experience training or mentoring Managers‑In‑Training or high‑potential supervisors.

• Competitive salary of $50,000‑$60,000 a year.
• Monthly bonus potential.
• Immediate paid time off and selected paid holidays.
• 401(k) with employer match.
• Health, dental, and vision insurance with company contribution.
• Company‑paid life insurance.
• Team member food discounts (On Duty – 100%, Off Duty – 25%).
• Ongoing development and advancement opportunities.
• Work/life balance support.
• Multiple levels of care (Team Chaplains, iServ Cares).

The iServ Group is a fast‑casual dining franchise with multiple brands across Florida and southern Georgia. It values people‑first culture, growth, and internal promotion.

Sunday‑Thursday 11AM‑9PM;
Friday‑Saturday 11AM‑9:30PM.

Visit www.iserv.team for more information.