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Shift Lead

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: Insomnia Cookies
Full Time position
Listed on 2026-05-30
Job specializations:
  • Retail
  • Restaurant/Food Service
    Catering
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

As a Shift Leader at our UFL store located at 1702 W University Ave, Gainesville FL 32603
, you are the captain of our bakery day or night. You understand what it takes to "Own the Night" (and beyond) by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading insomniac contributes to a productive and fun night for your store!

Perks
  • Flexible part‑time work schedules
  • Pet insurance for your furry loved ones
  • Excellent training & mentorship
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • FREE cookies with every shift!
Responsibilities
  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
  • Support and work alongside the Cookie Crew.
  • Provide a safe, clean working environment for our guests and staff and adhere to safe food handling practices.
  • Manage cash handling and deposits.
Desired Skills / Experience
  • At least 1 year of working experience in a customer‑service focused role.
  • Point of Sales systems experience.
  • Outstanding communication, time management, and people skills.
  • Outgoing, friendly, and patient.
  • Detail focused and results‑oriented.
  • Ability to lead by example and motivate others.
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States.
  • Must be 18 years or older to be employed.
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