Dispensary Associate - Part time

Career Opportunities:
Dispensary Associate - Part time (19518)

Requisition  – Posted – Retail Dispensaries – Retail – FL-R-Gainesville Archer – Retail – Entry‑Level – 0 - 10%.

We are looking for a fast‑moving, customer‑focused Dispensary Associate to provide exceptional service and guidance for patients and consumers. The role requires knowledge of cannabis products, patient interaction, and compliance with state regulations.

• Job Title: Dispensary Associate – Part Time
• Reports To: General Manager
• FLSA Status: Regular Non‑Exempt
• Pay: $14.00 per hour (eligible for tips)
• Location: Retail Dispensary, Gainesville, Florida
• Remote Work: No

• Provide exceptional customer service to customers, guests, and coworkers.
• Show empathy and compassion to patients.
• Deliver the Tru Experience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns in the customer's profile.
• Maintain a clean and well‑stocked workstation throughout the shift.
• Perform additional tasks as assigned by Management.

• Assist with processing all online orders, including deliveries, within a 2‑hour timeframe.

• High‑school diploma or equivalent.
• Minimum of 21 years of age (or 18 years in CT, PA, WV).
• Prior experience in retail and/or customer service preferred.
• Cash‑handling experience.
• Independent, self‑motivated, and able to work in a fast‑paced environment.
• Excellent people skills and effective verbal and written communication.
• Professionalism, confidentiality, and discretion.
• Ability to understand and follow written/oral instructions.
• Effective interaction with customers and team members.
• English proficiency to communicate with customers.
• Basic operation of electronic equipment (computer, laptop).
• Ability to pass a comprehensive background check.

• Must be able to move intermittently throughout the workday.
• Must have a clean driving record and a valid driver's license (for delivery driver duties).
• Must possess the mental and physical capacities to perform job duties.
• Must be able to see and hear or use prosthetics that enable these senses adequately.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.

• Constantly move/traverse the facility and confined spaces.
• Manipulate objects up to 50 lbs, push/pull, lift, and carry.
• Ascend/descend stairs, ladders, or steps.
• Positions such as crouch, stoop, kneel, or crawl.
• Sometimes remain seated.

• Flexible hours depending on store needs.
• Available evenings, weekends, and holidays.
• Up to 25 hours per week and after‑hours based on business needs.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by federal, state, or local laws.

Salary commensurate with experience. A comprehensive benefits package including paid time off is offered.