Department Lead - Consumables

Overview

About Us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How We Reward You

401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%; healthcare plans; virtual doctor visits; access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program; 15% associate discount;
Dave Ramsey’s Smart Dollar Program (no cost to you);
Associate Assistance Program; RK Cares Associate Hardship Program; 24/7 chaplaincy services.

The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of the assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.

• Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
• Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning outs, reconciling discrepancies in inventory, and replenishing department inventory from the stockroom or top stock.
• Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
• Coordinate and execute price changes accurately and efficiently, updating pricing labels and signage as required.
• Manage the implementation of playbook features and planogram sets, ensuring products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
• Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment and a safe workspace for employees.
• Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
• Support front-end operations by processing transactions or loadouts as required.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility across departments and responsibilities.
• Engage in learning initiatives such as training programs, workshops, and webinars to acquire new knowledge and refine skills.
• Provide friendly, proactive, and professional internal and external support to others, addressing inquiries and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values:
  People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

None

• At least 2 years of retail experience with knowledge of the specific department.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
• Flexible mindset to navigate ambiguity and uncertainty.
• Strong problem-solving skills…