Inside Sales Professional - Driver

Job Purpose

The purpose of the Inside Sales Professional (ISP) is to identify and serve the needs of our customers, assist them in obtaining products or information, and provide excellent customer service while fulfilling the many needs of customers.

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests.
• Locate parts, equipment, and supplies for our customers from various sources.
• Support long‑term business relationships with our customers to help promote sales growth and gain acceptance.
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift.
• Promote new and existing products, upgrades, and services to our customers.
• Assist customers with technical support and problem solving.
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives).
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays.
• Process warranties.
• Perform cycle counts and assist in maintaining accuracy of physical inventory.
• Make occasional deliveries using a site vehicle.
• Participate in after‑hours on‑call duties and training classes.
• Work overtime as assigned.
• Work cooperatively with others.
• Comply with all company policies and procedures.
• Maintain regular, punctual, and reliable physical attendance.

While performing the duties of this job, the employee is required to stand, walk, sit, lay on the floor, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. The employee must lift and/or move up to 60 pounds. The employee may work in environments as cold as 20 degrees or as hot as 105 degrees.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.

• High School Diploma or equivalent.
• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry (preferred).
• Proficient in computers, including Microsoft Office.
• Forklift experience.
• Possess a valid driver’s license.
• Maintain a satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under Company liability insurance policy.
• Meet federal and state requirements to operate the vehicle.

• 5% travel to branches and other operating companies, requiring some overnight stay.
• Travel to industry‑related conferences and training may require extended stays.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and additional duties may be assigned.

Gainesville, GA 30501 – 2472 Hilton Dr, Gainesville, GA 30501.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

• Competitive weekly/bi‑weekly pay, discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical/dental/vision.
• Flexible spending accounts.
• Company‑paid life and short‑term disability, plus optional long‑term disability, and additional life insurance.
• Paid parental leave.
• Safety program with bonuses for our drivers.
• Agency placement: no fee to agency.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.