Commercial Kitchen Equipment side​/Cold side Service Technician

Overview

Tallahassee, FL, USA

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. We deliver design services, commercial equipment, and food service supplies with nationwide locations and strong after-sales service. We uphold our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, visit

Join the Team that Powers the Kitchens of America! Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. From coast to coast, we bring culinary dreams to life with expert design, top-quality equipment, and legendary customer support.

We live by our I.C.A.R.E. values — Integrity, Customer Service, Accountability, Respect, and Excellence.

Why You’ll Love It Here

We don’t just say we take care of our team — we prove it. Fully Equipped for Success – you’ll receive a company vehicle, a company credit card for travel expenses, a company cell phone, and all tools and materials needed to succeed. Pay perks include portal-to-portal pay, 401(k) match and bonus opportunities, continuous learning with hands-on training and certifications, and comprehensive benefits from day one.

Career growth opportunities exist from Associate Technician to Senior Technician and beyond.

About the Role

As a Service Technician, you’ll be the go-to expert who keeps our customers’ equipment up and running. Depending on your experience, you’ll be hired at the Associate, Service, or Senior Technician level, with pay and responsibilities commensurate with your skills and experience.

You’ll lead installations, handle maintenance and repairs, and ensure every fryer, oven, and fridge runs like clockwork. Tri Mark provides the tools, training, and autonomy to get the job done right.

Reports to: Service Manager
Employment Type: Full-Time;
Hot side and Cold side Service Technician
Travel: Up to 25% (mostly for training and development)
Level: Associate, Service, or Senior Technician (based on experience and capability)

Technical Excellence

• Diagnose, repair, and install a wide range of commercial kitchen equipment — from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.
• Depending on level, learn from experienced technicians or mentor junior team members.
• Share best practices and collaborate to strengthen team expertise.

Safety First

• Lead and follow safety protocols — ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.

Communication & Reporting

• Use your company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.
• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements — and when to lead the solution yourself.

What It Takes

• Associate Technician: Entry-level role for individuals with mechanical aptitude, a willingness to learn, or related technical education.
• Service Technician: 1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands-on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver’s license and clean driving record required.
• Type I/Type II or Universal EPA Certification for Refrigerant handling
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

Physical Requirements

• Lift up to 75 lbs. safely.
• Stand, bend, kneel, crawl, and climb as needed — this job keeps you moving!
• Use hands and tools with precision and care.

Compliance & Inclusivity

• Tri Mark’s equal employment opportunity policy applies to all employees and applicants. We prohibit discrimination and harassment of any type.
• Reasonable accommodation requests can be directed to

Ready to roll?

Join a company that provides training and trust to build a lasting career. At Tri Mark, every technician matters — whether you’re starting out or ready to lead. We fuel the food service industry that keeps America cooking.

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Note:

The employer reserves the right to modify the role and responsibilities. The pay range is national guidance and may vary by location and candidate qualifications.