Clinical Case Manager

Clinical Case Manager I

Job No: 540125 | Work Type:
Full Time |

Location:

Main Campus (Gainesville, FL) | Categories:
Health Care Administration/Support | Department:  - MD-PEDS-CHILD PROTECTION TEAM

This position will travel to all counties in the catchment area to provide CAC services in rural communities as part of a multidisciplinary team headquartered in Lake City, Florida. It functions as a member of a multidisciplinary team organized to provide and coordinate services for victims of child abuse and neglect and their families.

• Provides case management and individual advocacy to all CAC clients and their families in UF Child Protection Team (CPT) catchment area.
• Provides evaluation and crisis counseling as needed for clients, generates reports, and releases service findings to appropriate agencies. Provides face‑to‑face information and referral to local resources for counseling and/or medical needs. Provides follow‑up contact on all CAC cases and coverage to satellite offices as needed.
• Provides victim compensation forms to all VOCA clients and their families and assists in their completion. Participates in community outreach for the UFCAC and attends community meetings in the UF CAC catchment area.
• Serves as an intake coordinator for CPT; participates in phone calls vetted from the Department of Children and Families, Law Enforcement, UF Health Medical and Social Work staff, and other community partners. Completes referrals in a CPT statewide database or internal electronic system, synthesizing information from multiple agencies to determine appropriate assessments. Triages cases based on established criteria; reviews prior cases to determine current risk level to children in the home;
  
  provides concise clinical case information to the multidisciplinary team; enters data accurately and in a timely manner with proper grammar and college‑level writing skills.
• Familiarizes with Florida State Statute Chapter 39 and works closely with the medical director or designee to consult on cases for exceptions to mandatory reports and referrals.
• Schedules needed assessments for families involved in Department of Children and Families and Law Enforcement investigations across multiple clinic sites using shared Microsoft Outlook calendars. Notifies all community partners of appointment dates and times; completes rescheduling as necessary.
• Acts as a receptionist for the CPT/CAC office, seating patients and delivering paperwork. Maintains client records consistent with program requirements and follows up with community partners to ensure CPT and CAC have provided all necessary services and documentation. Gathers additional information from community partners to assist with cases. Participates in peer review and case staffing as needed. Travels to outlying areas to provide court testimony and to conduct training for school‑age children.
• Must possess a valid driver’s license and reliable transportation.

Expected Salary: $48,000–53,000

Minimum Requirements:

• Master’s degree in an appropriate area; or a bachelor’s degree in an appropriate area and two years of relevant experience.

Required Qualifications:

• Master’s degree in an appropriate area; or a bachelor’s degree in an appropriate area and two years of relevant experience.

• At least two years of experience working with children and families, including one year involving abused and neglected children.

Preferred Qualifications:

• BA or MA in psychology, social work, nursing, or another behavioral science.

• Completion/​certification in APSAC Forensic Interviewing training within one year of employment (required).

• Completion of VOCA Victim Advocate designation training within one year of employment.

• Familiarity with the Florida Child Welfare system.

• Ability to type 35 CWM.

• Ability to pass PC skills test.

• Proficiency in Microsoft Office and navigation of multiple job‑specific databases.

• College‑level writing skills.

• Ability to multi‑task and use critical thinking to prioritize daily tasks.

Abilities:

• Perform under stress during emergencies or unusual situations.

• Deal with periodic pressures and levels of responsibility.

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