PT Legal Administrative Assistant

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Part Time Employee Gainesville, GA, US

Job Summary:

Performs intermediate/advanced administrative, legal support, and customer service duties for the Family Law Information Center (FLIC). Assists self-represented litigants with procedural information, document preparation support, appointment scheduling, case-related administrative processes, and general office operations. Provides assistance to the public while maintaining confidentiality and compliance with court procedures.

• Responds to telephone calls, emails, and in-person inquiries from the public, providing procedural information and directing individuals to appropriate resources when necessary.
• Coordinates with departmental staff to ensure efficient workflow and adequate office coverage, including front desk support, delivery and retrieval of court documents, and assistance to other legal support staff.
• Explains filing requirements, court procedures, and mandatory domestic relations processes, including parenting class and mediation requirements.
• Assists with the submission and processing of litigant motions, pleadings, and other court documents, as authorized and directed by the Director.
• Assists with intake scheduling and review for program’s financial eligibility and qualification process.
• Schedules appointments and follow-up consultations for litigants as appropriate.
• Maintains accurate records of calls, appointments, case activity, and customer interactions using case management software.
• Assists in the development, maintenance, and revision of procedural checklists, forms, templates, routing documents, and operational materials.
• Orders office supplies and maintains and organizes inventory of current program forms, ensuring adequate supplies are readily accessible for internal staff and public use.
• Collaborates with FLIC partner attorneys and court personnel to ensure effective service delivery for self-represented litigants.
• Assists self-represented litigants with electronic filing (e‑filing) procedures as needed.
• Reviews and assists self-represented litigants with their completion of domestic relations legal forms, including divorce and legitimization pleadings, ensuring forms are complete and properly organized, as authorized and directed by the Director. May copy and notarize documents as needed.
• Prepares legal forms, pleadings, and related documentation for qualifying pro se litigants, as authorized and directed by the Director.
• Performs other related duties as assigned.
• Maintains regular and dependable attendance.

• High school diploma or GED required; associate's degree or bachelor's degree preferred.
• Three (3) to five (5) years of experience as a legal assistant, paralegal, or in a related legal support role required.
• Customer service experience required.
• Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

• Notary Public certification preferred.
• ABA Certified Paralegal certification preferred.

• Family law procedures and court filing requirements.
• Legal terminology, document preparation, formatting, and filing practices.
• Pleading sequences, legal document workflows, and supporting documentation requirements.
• General office practices, procedures, equipment, and administrative operations.
• Confidentiality requirements and professional standards applicable to legal environments.
• Preparing and reviewing domestic relations pleading, motions, orders, child support worksheets, and related documents.
• Using case management systems and office technology, including Microsoft 365 applications (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, scanners, copiers, and telephone systems.
• Maintaining detailed records and collecting statistical data.
• Proofreading, data entry, and document management.
• Communicate professionally and…