Service Advisor
Job in
Gainesville, Hall County, Georgia, 30504, USA
Listed on 2026-06-05
Listing for:
Jim Shorkey Family Auto Group
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Job Responsibilities:
- Greeting our customers
- Actively listening to customers needs and scheduling appointments when needed
- Consulting mechanics regarding necessary repairs
- Providing customers with information and advice on their vehicle
- Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
- Maintaining positive customer relationship to ensure repeat business
- Medical, dental, vison, disability insurance, life insurance, and 401K + match
- Employee discount
- Paid company issued uniforms.
- No Sundays
- Paid Parental Leave
- Possess phone skills for both employee and customer interactions
- Have basic computer skills. Training will be provided for necessary programs.
- Be organized, professional and courteous
- Be committed to 100% customer satisfaction
- You must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.
- Prior experience is a preferred
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