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Senior Customer Service Manager — Lead Agents

Job in Gainesville, Hall County, Georgia, 30501, USA
Listing for: Uline
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Event Manager / Planner, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Service Manager — Lead 90+ Agents

Uline is seeking a Senior Customer Service Manager in Gainesville, GA to manage the operations of a 90+ person contact center. In this role, you will empower teams to maintain exceptional customer service and drive company culture.

You will develop managers and staff, guide performance monitoring, and ensure retention and motivation of employees. Benefits include health insurance, 401(k) matching, and generous paid time off.

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Position Requirements
10+ Years work experience
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