Front Desk, Customer Service​/HelpDesk

DESCRIPTION

Are you friendly, organized, and passionate about creating great customer experiences? Do you thrive in a fun, fast-paced environment where no two days are the same?

Gymnastics World of Georgia is seeking a Part-Time Receptionist to join our team starting in July! This is a permanent, year-round position and is NOT seasonal. We are seeking reliable candidates who are looking for long-term employment and can commit to the schedule outlined below.

Please apply only if your anticipated long-term availability matches the shifts below that we are looking to fill.

About the Role:

As the first point of contact for our gym, you'll play a key role in providing excellent customer service to our gymnasts and their families. This position offers the opportunity to grow in hours for the right candidate who demonstrates strong skills and a great work ethic. This position is part time with shifts on the following days:

Responsibilities:

• Greet and assist families with enthusiasm and professionalism
• Answer phone calls and respond to emails in a timely manner
• Process class registrations, payments, and inquiries
• Maintain a clean and organized front desk area
• Support staff and management with administrative tasks as needed
• Provide information about programs, events, and policies

What We're Looking For:

• Strong customer service and communication skills
• Friendly and professional demeanor
• Ability to multitask in a busy environment
• Basic computer skills and comfort using software for scheduling and payments
• Reliable, punctual, and a team player

Position Details:

• Part-time hours with potential for increased hours for the right candidate
• Summer schedule would be ~ 30-35 hours with the schedule being Monday 9:45AM-3:30PM, Tuesday 7:30AM-3:30PM, Wednesday 7:30AM-3:30PM, Thursday 7:30AM-3:30PM, and Friday 7:30AM-2:00PM.
• Fall/Spring schedule would be ~ 25 - 30 hours with the schedule TBD

REQUIREMENTS

• Customer service
• Sales

Gymnastics World of Georgia brings the joy of movement through our various programs like gymnastics, ninja, and dance!