Customer Service Agent

Legacy Risk Solutions LLC, an independent insurance agency in Gainesville, GA, seeks a Client-focused Customer Service Agent to support personal and commercial insurance clients. In this role, you will handle inbound calls and emails, provide quotes, process policy changes, assist with billing and claims inquiries, and maintain accurate account records. You will work closely with carriers and producers to deliver tailored coverage and exceptional service.

Legacy offers a supportive, community-oriented culture with training, professional development, and opportunities to build a long-term career in insurance and risk management.