Supervisor, Medical Front Office

# Supervisor, Medical Front Office (3334)
CVCNG
- Gainesville (Main) - Gainesville, GA 30501; CVCNG
- Johns Creek
- Suwanee, GA 30024; CVCNG
- Lawrenceville
- Lawrenceville, GA 30046## Overview Position Type Full Time Job Shift Day Education  Level High School Diploma/GEDTravel Percentage Up to 50%
Category Other Positions## DescriptionUS Heart and Vascular is needing a Medical Front Office Supervisor to join our team at Cardiovascular Clinic of North Georgia in Gainesville, GA
** Position Summary
** Supervises the operations and staff of medical office/clinic(s) front desk, assuring all staff adhere to standard operating procedures, resulting in efficient and smooth operations and a high level of service and patient care.
** Responsibilities & Duties:
*** Directs the workflow and processes of the front desk.
* Interviews, selects, hires, orients, and trains and  new employees.
* Establishes performance standards, procedural guidelines, and policies.
* Evaluates staff performance and administers corrective actions when needed.
* Provides technical support and guidance to front desk staff, sharing expertise and knowledge.
* Handles and resolves guest/patient issues, and complaints, satisfactorily when they arise.
* Communicates, collaborates, and coordinates with other departments to fulfill patient needs.
* Assures computer and other equipment is functioning properly.
* When position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
* Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.
* Demonstrates integrity, professionalism, and respect in all interactions Follows processes and policies for the organization.
* Reports to work as scheduled, ready to perform duties, and promptly notifies the supervisor of any attendance issues.
* Adapts to changing priorities, processes, and business needs.
* Performs other duties as assigned.
*
* Minimum Qualifications:

*** High School diploma or GED from accredited institution.
* Two (2) years medical office experience.
* If the individual in the role will be driving for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.
* Cardiology Practice experience preferred but not required
* Supervisory experience preferred but not required
** Why Choose Us?
*** Comprehensive benefits package
* Monday-Friday schedule
* CME allowance