Benefits Administrator

Position Summary

The Employee Benefits Administrator is responsible for the day-to-day operations and administration of employee benefit programs, including health, dental, vision, life insurance, disability, retirement plans, leave programs, and other company-sponsored benefits. This role ensures compliance with federal and state regulations, provides high-quality employee support, and partners with HR leadership and vendors to deliver a seamless benefits experience.

• Administer all employee benefit programs, including enrollment, changes, terminations, and carrier updates.
• Manage annual open enrollment activities, including system setup, employee communication, and coordination with vendors.
• Process employee benefit elections and maintain accurate records in HRIS and carrier systems.

• Serve as the primary point of contact for employee benefit questions and issue resolution.
• Provide guidance to employees on eligibility, coverage, claims, and plan features.
• Educate employees on benefit offerings through presentations, orientation sessions, and one-on-one support.

• Ensure benefit programs comply with ERISA, COBRA, HIPAA, ACA, FMLA, and other relevant laws.
• Prepare and maintain required documents such as plan summaries, notices, and filings.
• Assist with audits, ACA reporting, and data accuracy reviews.

• Partner with benefit brokers, carriers, and third-party administrators to ensure high-quality service delivery.
• Monitor and reconcile monthly invoices, resolving discrepancies as needed.
• Assist in evaluating benefit plans and recommend enhancements based on benchmarking and employee feedback.

• Maintain and audit benefit data in HRIS and vendor platforms.
• Generate benefit reports and analytics to support decision‑making.
• Support payroll with benefit deduction accuracy and file feeds.

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• Current Life & Health Insurance License.
• 5+ years of experience in benefits administration.
• Experience with HRIS/benefits platforms strongly preferred, specifically Employee Navigator.

• Strong understanding of benefit regulations and compliance requirements.
• Excellent attention to detail and analytical skills.
• Strong interpersonal and communication abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office Suite and HRIS systems, specifically Employee Navigator for benefits administration.