Benefits Coordinator
Listed on 2026-09-12
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HR/Recruitment
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Administrative/Clerical
Clerical
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Benefits CoordinatorFull Time Employee Gainesville, GA, US
2 days ago Requisition
Salary Range: $23.77 To $29.98 Hourly
Job SummaryAssists employees with benefits enrollment and questions, may assist with invoice review and processing. Assists in administering employee health and welfare plans and acts as a liaison between employees and insurance vendors. Assist Benefits Specialists in resolving benefit related problems and ensure effective use of plans and positive employee relations
Essential Functions & Responsibilities- Assists in the administration of employee benefit programs, inclusive of problem resolution.
- Maintains employee benefits filing systems and ensures benefit changes are entered appropriately in applicable systems.
- Performs customer service functions by answering employee requests and questions.
- Assists with reviewing and processing of monthly benefits invoices.
- Assists in resolving administrative problems with vendor representatives.
- Conducts benefits audits in accordance with benefit plans.
- May assist the Leave Specialist in tracking STD and LTD and provide reports on same.
- May be responsible for applicable reporting as it relates to benefits enrollments, premiums, and leave management.
- Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
- Ensure distribution of required employee notices.
- Reviews current and terminated employee payroll records to ensure that proper deductions are taken for benefits; deletes terminated and transferred employees from benefit listing.
- Communicates benefits eligibility to the County Clinic/Pharmacy and retirement vendors on a daily and monthly basis.
- Verifies benefits eligibility, both written and verbal, to various parties as needed.
- Assists with the processing of child support orders that mandate benefits coverage.
- Coordinates annual benefit events and wellness programs.
- Coordinates and expedites benefits delivery by establishing and maintaining positive working relationships with all benefits providers.
- Assists or prepares correspondence as requested (inclusive of communications materials using software, such as Canva).
- Regular and predictable attendance is required.
- Performs all other duties as assigned
Education and Experience
- High school diploma or GED and two years of experience in employee benefits administration,
- Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.
Skills and Abilities
- Knowledge of computer operations and software products, i.e. Microsoft Office Suite.
- Knowledge of benefits administration and relevant healthcare laws.
- Ability to multi-task.
- Ability to collect, compile, and analyze data.
- Ability to generate reports, using available data.
- Ability to communicate clearly and effectively, both orally and in writing.
- Ability to establish and maintain effective working relationships with other employees, outside agencies, and the public.
- Knowledge of the programs and benefits offered by employees.
- Ability to organize work, with attention to detail.
- Ability to effectively work with others.
Minimum Qualifications Physical Ability
Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing);operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change.
Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.
Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.
Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours.
Sensory RequirementsEssential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye…
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