Systems Engineer III

Overview of Company

Soules Foods is a thriving family‑owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Our purpose and promise of Great Food, Made Simple® drives us. Based in Tyler, Texas, the company is a leading national producer of ready‑to‑eat and ready‑to‑cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA.

We proudly serve a broad portfolio of great‑tasting, high‑quality products sold throughout the US via retail, food service distributors, and restaurants. Our wide array of national customers includes prominent organizations such as Walmart, Costco, Sam’s Club, Sysco, and HEB. The company was established in 1975 by John Soules Sr., and the business is now in the second generation of family leadership.

The organization has expanded dramatically over the past decade, and with its continued growth, it now has annual sales of approximately $1 billion. The company employs over 2,000 individuals and has three manufacturing facilities in Gainesville, Georgia;
Valley, Alabama; and its headquarters in Tyler, Texas.

Job Title: IT Systems Engineer III

Location: Tyler, TX or Gainesville, GA

Department: Information Technology

Reports To: Director of Infrastructure

Exempt Status: Exempt

Remote Work: Not Applicable

Travel: Up to 20% within the USA

The IT Systems Engineer III is responsible for designing, developing, supporting, and maintaining the enterprise’s systems infrastructure across multiple sites for Soules Foods. This role ensures reliability, security, and continuous improvement of IT systems, proactively resolving issues to minimize business disruptions.

• Proficiency in virtualization (VMWare or equivalent), AWS, and Microsoft Azure.
• Experience with Active Directory, Exchange, Teams, Office 365, and Microsoft services.
• Skilled in scripting and automation (Power Shell or equivalent).
• Strong knowledge of domain controllers, DNS/DHCP, authentication, OU design, replication, Group Policy, and security solutions.
• Excellent documentation and communication skills.
• Familiarity with hardware platforms, networking protocols, change control processes, and help‑desk ticketing systems.
• Relevant IT certifications (Microsoft, Linux, or network‑related) are advantageous.

• Bachelor’s degree in computer science, information technology, system administration, or a related field, or at least 5 years of equivalent experience.
• Minimum of 5 years of IT infrastructure system administration experience in a multi‑data center environment supporting organizations with 500+ employees.

• Maintain, configure, and ensure reliable operation of computer systems, networked servers, and virtualization environments.
• Install and upgrade hardware and software, manage virtual servers, and automate processes.
• Troubleshoot and resolve hardware/software issues, document solutions, and prioritize problem resolution.
• Provide technical documentation for IT infrastructure planning and upgrades.
• Perform regular backups and implement disaster recovery, failover, and security strategies.
• Monitor systems and infrastructure to ensure high availability.
• Participate in the design, architecture, implementation, and maintenance of technology projects.
• Stay current with technology trends and recommend best practices for improvements.
• May work outside regular hours for service disruptions or scheduled maintenance.

This job is carried out in a professional office setting and involves using standard office equipment like laptops, desk phones, and smartphones. Regular visits to production facilities may also be required. During those visits, the employee is occasionally exposed to cold and/or humid conditions, moving mechanical parts, fumes or airborne particles, cold temperatures, electrical shock and vibration risks. The noise level in the work environment is moderate.

• Employees must be able to stand, walk, or sit; use their hands for tasks; reach with their arms; and communicate verbally. Occasional lifting or moving objects is necessary, along with…