Pizza Shop Shift Manager: Lead Service & Sales

Duties & Responsibilities

You are responsible for everything that happens during your shift, including all cost controls, inventory control, cash control and customer relations. You must follow all policies and procedures 100% of the time and expect the same from your crew. You will also lead the team toward a common goal of selling more pizzas and providing exceptional service.

• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
• Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
• Operate, clean, and maintain all store facility and equipment.
• Prepare product to Domino’s specifications and guidelines.
• Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk‑in or reach‑in cooler, and complete associated paperwork.
• Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
• Must possess navigational skills to read a map, locate addresses within the designated delivery area and be able to navigate diverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying product.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
• Comfortable utilizing a computer keyboard, touch screen, and foot‑paddle.

• Daily tasks are performed from a standing position; you will be on your feet for the majority of your shift.
• Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
• Bulk product deliveries are made two to three times per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and require lifting and/or stacking.
• Occasional crouch, squat, stoop, bend, or utilize stairs while performing job tasks may be required.
• Hand‑eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

• Must be 18 years of age and have a valid driver’s license.
• Must have access to an insured vehicle which can be used for delivery.
• Must pass a Criminal Background Check.

All your information will be kept confidential according to EEO guidelines.