Service Manager

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Service Manager in the Atlanta, GA/ North GA area to support our fast-growing Voice division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

• Able to schedule multiple projects with daily business and drives WIP completion with oversight.
• Creates high team morale.
• Provides frequent and effective feedback.
• Works with GM/VP, as well as direct reports professionally and efficiently.
• Advocates MCA safety vision/goals.

• Minimum 3 years, average of 5 years.
• Manages recurring maintenance $100 – 800K.
• Ability to manage mid to large projects.
• Drives all contract renewals.
• Negotiates some renewals without assistance.

The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use;

occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

Approx 25% travel. Some overnight will be expected.

NOTE:

The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an affirmative action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”