Customer Experience Lead & Team Coach
Job in
Gainesville, Hall County, Georgia, 30501, USA
Listed on 2026-08-11
Listing for:
Sharecare
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Sharecare, Inc. is seeking a Customer Service Manager in Atlanta to lead a team of Customer Service Representatives and Engagement Specialists. You will coach, develop, and support the team daily while monitoring metrics and quality to ensure exceptional customer experiences.
The role emphasizes leadership, integrity, and alignment with Sharecare's values, with responsibilities spanning supervision, training, and process improvements across the department.
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